MUST BE BI-LINGUAL (Spanish) - able to translate, speak, read, and write.
Position description: The job of the Receptionist/Executive Assistant Job Description was established for the purpose/s of greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc. by providing requested information and/or referral to other parties; and, when time permits, providing general clerical support in accordance with The GREAT Academy policies and procedures.
Primary Responsibilities:
•Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school.
•Manages telephone message system (office hours, inclement weather, and other recorded messages)
•Greets all incoming students, families, and guests respectfully and professionally.
•Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information.
•Understands, accepts, and abides by the school’s philosophy and mission statement in all his/her school activities.
•Develops a positive, welcoming, and caring climate in the Front Office.
•Consistently exhibits high standards of professional conduct.
•Effectively perform all other duties as assigned by Executive Director.
•Arrives punctually, be prepared for each school day, and maintains regular attendance.
Provides for children’s personal needs such as attending to those who are sick or hurt; administering medications as prescribed by a physician in accordance with training and authorization.
•Requires basic clerical skills and knowledge of office practices and procedures that involve the operation of standard office equipment such as personal computer, copier, fax, and associated equipment that can be learned on the job within several months.
•Assists students and others with routine problems and will refer non-routine items to a supervisor.
•Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team.
•Able to sit or stand for extended periods of time.
•Lifts supplies and materials weighing up to 25 pounds.
May be assigned to work in Guidance, Student Services, Curriculum, or the general office.
•Types routine correspondence, memoranda, reports, records, bulletins, orders and other office documents from sources such as rough drafts, notes, and oral instructions.
•Receives, counts, opens, unpacks, dates, stamps, records, sorts, and distributes incoming documents, books, materials, and supplies following established procedures.
•Sorts and stamps out-going correspondence, addresses envelopes, and packages, and prepares printed matter and other material for mailing.
•Receives and refers visitors, takes telephone calls, and messages, and provides routine information upon request.
•Enter information or data to personal computer or computer terminal following established procedures.
•Able to read, comprehend and apply job-related written material and make decisions in accordance with applicable school system policies and procedures.
•Able to perform basic arithmetical calculations (addition, subtraction, multiplication and division of whole numbers, fractions, and decimals).
•Able to compute percentages.
•Able to communicate effectively, orally and in writing.
•Able to establish and maintain satisfactory working relationships with other employees, children, and the general public.
•Able to write legibly.
•Able to honor confidential information.
Education, Certifications, and Work-Related Experience:
•High school diploma
•Previous Experience working with children.
Technical Competencies and Skills:
•Possesses strong oral and written communication skills.
•Works independently with little direct supervision
•Works as part of a team
•Accepts responsibility and is self-motivated.
•Demonstrates strong work ethic to achieve academy goals.
•Displays effective multi-tasking and time management skills.
Schedule - Monday to Friday 8am to 5pm (1 hour lunch)
Salary - $16 to $20 Per Hour (DOE)